Copy of Shipping & Returns

  • Worldwide Delivery
  • Shipping in the United Kingdom is free
  • Taxes and Import Duties are included for orders to the U.K., European Union, and United States of America
  • For customers in the EU and USA, all taxes are included in the price. You will pay no import duty or VAT. For other countries, your government may assess an import duty or value-added tax.
  • We gladly accept returns or exchanges of unworn items within 14 days of delivery. Outside of the U.K., return postage is the buyers responsibility, except in cases of incorrect or damaged merchandise.
  • For any questions or concerns, or to exchange or return an item, please send an email to: websales@eleanorbalfour.com